Cosmetic Grades

A+

New in Box - Grade A+

New in box, blemish free, no visible carton damage. Full factory warranty.

Open Box - Grade A

Out of box, no visible scratches or dents on most viewed areas (front), brand new never been used. Full factory warranty.
B Grade

Open Box - Grade B

Out of box with minor cosmetic blemishes, light scratches or dings. May have signs of light use. Full factory warranty.
C grade

Open Box - Grade C

Out of box with minor cosmetic blemishes, light scratches or dings on front or sides or both. May have signs of use. Full factory warranty.

Open Box - Grade D

Out of box with visible cosmetic blemishes, scratches or dings on front or sides or both. May have signs of use. Full factory warranty.

Open Box - Grade E

Out of box with visible cosmetic blemishes, heavy scratches or dings on front or sides or both. May have signs of use. Full factory warranty.

Open Box - Grade F

Out of box with substantial cosmetic blemishes, heavy scratches or dings on front or sides or both. May have signs of use. Full factory warranty.

Open Box - Grade G

Out of box with "deal breaker" cosmetic blemishes, heavy scratches or dings on front or sides or both. Graded G for good luck with getting spouse approval. May have signs of use. Full factory warranty.

Frequently Asked Questions

No, cosmetic blemishes are not typically covered by the appliance manufacturer’s warranty.

No, cosmetic blemishes do not impact the normal operation of an appliance.

No, we don’t offer further discounts for cash purchases.  We do price-match and do our best to always provide the most competitive pricing across our entire range of appliances.

Yes, however returns for appliances that have left our facility are subject to a 25% restocking fee. Please note that the following fees and items are non-fundable: freight, shipping and delivery charges; processing fees; and used accessories.

Not always. Open box items may be missing the original box altogether. We will also remove the original box ourselves in order to fully inspect a given appliance in the event the box itself is damaged. Please be sure to note the cosmetic grade we’ve assigned to each appliance.