Outdoor
Cosmetic Grades
New in Box - Grade A+
Open Box - Grade A
Open Box - Grade B
Open Box - Grade C
Open Box - Grade D
Open Box - Grade E
Open Box - Grade F
Open Box - Grade G
Frequently Asked Questions
Are cosmetic blemishes covered by the appliance manufacturer's warranty?
No, cosmetic blemishes are not typically covered by the appliance manufacturer’s warranty.
Will a cosmetic blemish impact the normal operation of an appliance?
No, cosmetic blemishes do not impact the normal operation of an appliance.
Do you offer discounts for cash purchases?
No, we don’t offer further discounts for cash purchases. We do price-match and do our best to always provide the most competitive pricing across our entire range of appliances.
Am I able to cancel my order if I missed the cosmetic grade of a given appliance?
Yes, however returns for appliances that have left our facility are subject to a 25% restocking fee. Please note that the following fees and items are non-fundable: freight, shipping and delivery charges; processing fees; and used accessories.
Does open-box mean that the box was just opened?
Not always. Open box items may be missing the original box altogether. We will also remove the original box ourselves in order to fully inspect a given appliance in the event the box itself is damaged. Please be sure to note the cosmetic grade we’ve assigned to each appliance.